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Moon Palace Jamaica Grande DE 760,00 (JMD $) VideoJAMAICA VLOG: STAYING AT MOON PALACE JAMAICA DURING COV!D + JUNIOR SUITE ROOM TOUR PART 1
Gift shop. Non-smoking hotel. Sun umbrellas. ATM on site. Ironing service. Air conditioning. Private beach. Additional bathroom.
Private balcony. Flatscreen TV. Room service. VIP room facilities. Laptop safe. Ocean view. Non-smoking rooms. Family rooms. HOTEL CLASS. Hotel links.
Special Offer: Package deal. Sangster Intl Airport 86 km See all flights. Norman Manley Airport 65 km See all flights. Rental Cars See all Ocho Rios car hire.
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Castle Rock, Colorado 7 contributions 1 helpful vote. Our First Trip - Not quite Mexico-level Palace but Very Close.
My wife and I went to Moon Palace Jamaica once Jamaica and US resumed travel at the end of August.
We were almost hung up by the changes in the entry requirements, but we got there and found a nice oasis of relaxation.
There were a couple really bright spots and a couple downers, but the downers were primarily related to traveling during the pandemic and being restricted to the hotel, so that is understandable.
Getting to Jamaica was an adventure. We were fine to travel and the about a week out from our travel, the rules changed and we had to get tests and approval from Jamaica to travel.
We were able to get our tests in time and got authorization from Jamaica to enter while waiting at Newark for the flight to Jamaica. Like others who have commented, we found we needed to call the Jamaican health ministry several times to try to get approval the night before our flight.
If you haven't heard from Jamaica Health after 2 days, start calling the public numbers - even calling and getting no answer seems to get a response.
The resort was almost the Palace experience we were use to in Mexico and there were some key people that really helped make it great. However, there were more "no - we can't do that" at our 10 days in Jamaica then we heard at our 6 years in Mexico travel.
The pool team wasn't very fun and they seemed more concerned about getting a work out in than entertaining guests. Other than some of the staff not truly feeling like Palace, the GM from Moon Palace Cancun made us a deal we couldn't pass up and upgraded our membership on site.
That led us to the VIP section of the beach although the beach was empty so you really had most of it to yourself. The resort is on a beautiful cove and so the beach and water is really calm and perfect for relaxing in the sun and cooling off in the water.
And we cooled off a lot as it was blazing hot hotter than same temps in Mexico. We enjoyed the activities that were running, but missed being able to go off resort, except for two special trips by ourselves that the resort arranged for us.
Our biggest disappointment was that the buffets were shut down I know - who would think that would be the concern , but otherwise, we were satisfied.
A couple things that stood out. I didn't get the names of everyone at the Jerk Chicken shack, but if you don't get Jerk Chicken every day, you are missing out.
It was simply amazing and the best part of the resort!!!! Hands down! I can't say enough about Rowan who waited on us nearly every day and not only brought us drinks and jerk chicken, but talked with us, told us about Jamaica, and explained the elections going on while we were at the resort.
He was the best service we had while we were there. Helping Rowan was Caeda and Scotisha, that were also great service and we enjoyed talking with them since the beach was so empty.
Can't say enough about Delroy our waiter that also knew how to accommodate every special request and was able to chat with us and introduce us to the others that were helping out.
We love that part about Palace. And a big shout out to Chef Oral, who made a special dinner for our anniversary and made special dishes that weren't on the menu, just to help us celebrate!
It was amazing. We also went to Momo several times - but only did Hibachi once. Chef Ibris at the hibachi was great and did a service just for us.
However, the real gem was probably the second best server we had at the resort and that was Oneish at the regular Momo dinner side.
He was also so accommodating and made every attempt to make sure we had an amazing experience with him. He is very Palace! We ate at the main restaurant for breakfast and lunch a couple times as it was easy - the food off the menu was limited and was mostly just okay, but we found a couple people that helped make it the best possible.
As noted, we actually missed the buffet. Big shoutout to Rodian, who was the 3rd best server there - he was amazing and helped us and everyone around when not all the staff was being attentive.
Michael Jackson Show. Karaoke Night. Latin Show. THE GRAND AT MOON PALACE CANCUN A new realm of all-inclusive luxury awaits you.
MOON PALACE CANCUN From sun-up to sun-down, the resort sizzles with energy and possibility. DINING AND BARS. NOIR CLUB Step past the velvet ropes and into this sleek, chic nightclub designed by renowned French designer, Francois Frossard.
PIER 8 JAMAICAN CUISINE Jamaican-style breakfast, lunch or a la carte dinner, nestled alongside sparkling Caribbean waters.
PIANO BAR Slip into something more comfortable—an intimate and elegant environment—where you can slowly sip any number of our special martinis. KONOKO FALLS Bask in tranquility at the botanical garden and marvel at majestic waterfalls.
DOLPHINS An up close encounter like no other-swim with dolphins and savor an unforgettable experience. BLUE MOUNTAIN Savor this unique experience of soaring feet above a breathtaking rainforest.
Fantastic Family Vaycay! Party of 14 Jamaica Impressed is an understatement. The decor of restaurants and bars echoes their culinary and boozing themes.
Timber panel and Venetian archways dress La Gondola Italian , in a modern take on medieval grandeur. Momo Asian channels modern Shanghai with moody black, bold red accents, bamboo, and basket lanterns suspended overhead.
Moon Palace has put luxury in droves into the all-inclusive model, and it shows throughout. This gated beachfront resort is about a minute walk to downtown Ochos Rios , and to Ochos Rios Craft Market and Turtle River Park.
The hotel offers free round-trip airport transfers if they're arranged at least two weeks in advance. Renting a car is also a possibility, and the hotel offers free self and valet parking.
Crisp, white bedding is embellished with coral-patterned bed runners and matching bolster cushions in teal and taupe. All rooms include small, round marble-topped tables with seating for two, iPod docks, large flat-screen TVs, work desks, coffeemakers, and mini-fridges, along with whiskey, rum, tequila, and vodka dispensers.
Wi-Fi is also free. All rooms open onto private, furnished balconies with water views -- the higher the room, the more impressive the view.
There are four room categories Ocean View, Partial Ocean View, Family Deluxe, and Concierge Level with a choice of king or two double beds.
Family Deluxe Rooms include two adjoining rooms -- with cute extras for the kids, such as mini bathrobes, and plastic sand buckets and spades.
Bathrooms have large glass showers, and walls and vanities are of white and gray marble. Toilets are in a separate, adjacent room.
Hairdryers, flat-iron hair straighteners, and quality toiletries are provided, along with bathrobes and slippers, digital safes, and garment steamers instead of irons and ironing boards.
Moon Palace's features are extensive and reflect its top-tier status. The hotel is set on a sandy beachfront decked out with sunbeds and shade umbrellas, and a second small beach is reserved for water sports.
Four pools stretch along the water, with swim-up bars, snack areas, hot tubs, sunbeds, and lush gardens unfolding around them.
Water sports include snorkeling, stand-up paddle boarding, sailing, kayaking, windsurfing, and scuba diving -- but some command fees.
Guests can also swim with dolphins, for a fee. The Awe Spa encompasses 23 treatment rooms, including ice, steam, hydrotherapy, sauna, and relaxation areas, and an indoor pool with submerged thermal beds.
Various massages and pampering treatments are available for a fee. Buccaneers Reef serves breakfast, lunch, and dinner, offering gourmet buffets notable for their freshness.
A la carte dinner restaurants stand out for their quality, menus, and presentation, but some guests have noted inconsistencies.
Restaurants include: La Gondola, offering classic and modern Italian dishes; Momo, serving Asian fusion and teppanyaki; and Pier 8, with traditional and modern seafood overlooking the beach.
Boulangerie has fresh crepes, pastries, espressos, and ice cream. There's also a food court-style area with sushi, panini, and pizza outlets.
Martini bar serves a wide range of classic cocktails; Loud Bar pours top-shelf drinks in a handsome sports-lounge setting, and Club Noir caters to late-nighters in a nightclub-inspired space complete with VIP areas.
Huge events and conference rooms can accommodate large-scale gatherings. Free Wi-Fi and hour room service are available, and supervised childcare and activities are provided at no extra charge.
The 23 humble rooms are a mix of fan or air-conditioned units that look a bit dated, plus king or double beds, free Wi-Fi, and private ocean-view balconies….
We were able to go to Dunns River Falls and Konoko Falls. We had so much fun on both of the excursions and actually enjoyed that part of having so few people at the resort.
We had private guides for both trips that made it amazing for us and took pictures. We enjoyed the beach activities and used the paddleboards in the second lagoon area although wished we could have gone around to the other beach area to make the time longer and more eventful.
Best part of the activities was the WaveRider and learning to surf on it for the first time. Even learned how to jump in from the top on my feet.
I got to give a huge shout out to Devar and Diego for their patience and willingness to let me try new things and play on the boards for hours.
The other activity we really enjoyed was the sunset cruise. I would highly recommend it and had a ton of fun; the crew even helped us relax and gave us time to get in the water and that was a blast.
I recommend Captain Anthony, Sheldon and Christovan on our evening cruise. I mean, every day a lot. There were a couple staff that stood out as well - Shari was simply the best masseuse.
Closely behind, Simone and Rannella were awesome as well. Overall, not sure what all we expected traveling during pandemic. We felt safe at the resort and enjoyed the couple opportunities to get off property.
I did run off resort up in the hills, which was the most unexpected part of the resort - seeing the beautiful beach running up into tree lined hills.
Loved running up to what I was told was Keith Richards mansion and then up to a small town in the pouring rain. I am not sure this trip really tells all about the resort given the limitations with the pandemic, but it was an amazing trip and overall, we enjoyed our stay.
Date of stay: September Value. Sleep Quality. Room Tip: We enjoyed the towers closest to the private lagoon - the views were amazing.
Helpful Share. Karlene wrote a review Jan 2. Brampton, Canada 2 contributions. The best resort I've stayed at in Jamaica. The customer service is the best I've experienced and I've been to many resorts in Jamaica.
The food is amazing. The service is amazing. I will say it's the best vacation yet. Well worth every penny spent. Date of stay: January Trip type: Traveled with family.
Julie P wrote a review Jan 1. Omaha, Nebraska 1 contribution. Amazing Vacation. This was the first time we visited Moon Palace Jamaica and it was absolute PARADISE!!
We went with a group of friends 10 of us and the service and amenities were beyond amazing. The food in every restaurant was exceptional and the service was the AWESOME!!!
Raul is the BEST Manager that Moon Palace has ever had both at Moon Palace Cancun and Moon Palace Jamaica. The Spa was BEYOND my favorite activity of the week!
LaShawn is the BEST therapist I've ever had we are members at Palace Resorts - both Premiere and Elite for 15 years and go to one of the resorts twice yearly.
The Awe Spa Receptionists Keisha and Shari also are the BEST receptionists at any of the Palace Awe Spas. They both were so friendly and it was obvious they loved their jobs - I can't wait to see them again very soon!
Date of stay: December Value. Great family vacation. We have 3 nights left but wanted to write this review now. We have felt safe and everywhere you go the service is amazing.
We have stayed at the Grand and loved it, this place is much smaller The staff is at the top of their game with service and taking Covid.
Sure there are some things that people could complain about, but why My wife and I are here with our 14 and 12 year old daughters and are loving the place.
Shout out to all the staff but some highlights so far Jermaine at check in, Rowen is the man at the pool, Stacyann at the beach, Joseph at Pier 8, Christopher chef blackanese and Veronica at Momo, Ralph, Jason and Diego at the water sports, the Florider team, and the team at Boulangerie!!!
Thanks Moon Palace for an amazing week and the New Year celebration looks amazing! Date of stay: December Trip type: Traveled with family.
Response from MPJ Manager, General Manager at Moon Palace Jamaica Responded 4 days ago. Dear jhuiet1, Season greetings to you and your family! It is indeed a pleasure for us to receive your wonderful review and to learn that your stay has been nothing short of spectacular despite changes due to the current pandemic.
Our Palace Resorts family appreciates that you continue to support our brand as well as our Jamaican family is ecstatic that we have been able to assist in the creation of unforgettable family memories during this holiday.
We certainly look forward to creating more delightful encounters with you and your family. Kind regards, Erol Lingo General Manager Moon Palace Jamaica.
Alicia wrote a review Dec Brooklyn, New York 1 contribution 1 helpful vote. Birthday Celebration!! My trip was wonderful!!